Do I need an audit, or should I just redesign the whole app?

Always start with an audit. Redesigning without data is just guessing with a new coat of paint. An audit tells you exactly what is broken so you know where to focus your redesign budget—or it might reveal you don't need a full redesign at all.

What do I do with the audit report once it's finished?

Our reports are designed for action. You can hand the Prioritized Fix Roadmap directly to your internal engineering team to start resolving the issues. Alternatively, as a full-service agency, you can hire our development team to implement the fixes for you.

How do you find the right users to test our software?

We use advanced recruitment platforms to screen and select participants who closely match your specific target demographic (e.g., US-based nurses for a healthcare app, or B2B sales managers for a CRM platform).

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UX Audits & Usability Testing

Stop guessing why users are leaving. We conduct rigorous UX audits and usability testing to uncover hidden friction points and provide an actionable roadmap for growth.

Request a UX Audit

Service Overview

Data-Driven UX Audits & Usability Testing

If your digital product has high traffic but low conversions, or if your SaaS platform generates endless 'how-to' support tickets, you have a user experience problem. Guessing what is wrong and blindly redesigning screens is expensive and risky. At Maven Peak Solutions, we replace assumptions with hard data. We conduct comprehensive UX audits to identify exactly where and why your users are dropping off.

Our UX researchers evaluate your web or mobile application against established heuristic principles, dive deep into your behavioral analytics (like heatmaps and session recordings), and conduct live usability testing with your target demographic. We do not just hand you a generic PDF report. We deliver a highly prioritized, actionable roadmap of design fixes—categorized by development effort and business impact—designed to immediately improve your conversion rates and user retention.

What We Do

Technical Capabilities We Deliver

Comprehensive UX/UI Audits

Heuristic Evaluations

Moderated Usability Testing

Heatmap & Session Recording Analysis

Accessibility (ADA/WCAG) Audits

Conversion Rate Optimization (CRO)

Why Choose Us

Data Over Opinion

We believe design decisions should be driven by how users actually behave, not by what internal stakeholders assume looks good.

Heuristic Precision

Our senior designers evaluate your product against the Nielsen Norman Group’s 10 Usability Heuristics, ensuring your software meets global standards for cognitive ease.

US Demographic Testing

Cultural context matters. We recruit and test your application with actual users matching your specific US target demographic, ensuring the feedback is highly relevant.

Development-Ready Roadmaps

Because we are an engineering firm, our audit recommendations are highly technical. We tell you exactly what CSS or layout changes to make to fix the UX.

Uncovering the 'Why'

Analytics tools like Google Analytics tell you 'what' is happening (e.g., users leave on the checkout page). Our usability testing uncovers 'why' they are leaving.

Prioritizing Quick Wins

Not every UX problem requires a massive system overhaul. We focus on identifying high-impact, low-effort changes that your developers can implement tomorrow.

Empathetic Observation

We watch real people use your software. Seeing a user struggle to find a basic feature provides undeniable proof that the interface needs improvement.

How We Work

Why Companies Hire Us for UX Audits

It is nearly impossible to spot the flaws in your own product. We provide the objective, expert perspective required to fix it.

Objective Perspective

Internal teams often suffer from 'product blindness' because they know the software too well. We approach your product with fresh, unbiased eyes.

Direct ROI

A UX audit pays for itself. Identifying and fixing just one major usability flaw in your checkout funnel can drastically increase your monthly revenue.

Investor Confidence

Startups often use our UX Audit reports to prove to venture capitalists that they understand their user base and have a data-backed plan for product improvement.

Full Redesign Prevention

Before you spend $50,000 throwing away your current software and starting over, an audit might reveal that you only need to fix a few specific workflows.

Tech Stack

Engineered with Industry-Standard Tech

We pick target systems and languages that ensure native performance, robust offline operations, and long-term ecosystem scalability.

Hotjar / Clarity

Mixpanel / Google Analytics

UserTesting.com

Figma

Maze

Lighthouse

Our Process

Our UX Audit & Testing Process

A systematic, objective breakdown of your digital product to find the exact barriers to conversion.

What's Included

What You Receive at Project Handoff

Every project we deliver is built to the highest engineering standards. We provide full source code ownership, complete wireframes, API endpoints, and a comprehensive post-launch guarantee.

Maven Peak Guarantee

100% intellectual property ownership, zero licensing lock-ins, and robust post-deployment support.

The UX Audit Report

A comprehensive document detailing every heuristic violation, usability flaw, and accessibility issue discovered in your product.

User Testing Recordings

Raw video files of real users interacting with your software, highlighting exact moments of confusion or frustration.

Prioritized Fix Roadmap

A spreadsheet categorizing every issue by priority (Critical, High, Medium, Low) and the estimated developer effort required to fix it.

Redesign Mockups (Optional)

Figma wireframes demonstrating exactly how the problematic screens should be redesigned to solve the identified UX issues.

Quick Answers

Frequently Asked Questions

A standard heuristic evaluation of a core user journey can be completed in 1 to 2 weeks. If the audit includes recruiting participants for live, moderated usability testing, the process typically takes 3 to 4 weeks.

Let’s Bring Your Idea to Life

Looking for the Right Technology Partner?

Sometimes you just need the right team to help you make sense of things and move forward without overcomplicating it. That is where we come in.

If you are open to it, let’s connect and discuss what you are building.

Contact Our Team