A generic AI assistant usually starts with a blank chat box.
The user has to explain the situation, provide the context, copy information into the conversation, and then move the output back into the software where the actual work happens.
An AI copilot can work differently.
It can be embedded directly inside the application and receive approved context from the workflow the user is already in.
For example, a salesperson viewing a customer account could ask:
“Summarize the last three conversations and help me prepare for tomorrow’s call.”
The copilot could retrieve the information the user is authorized to access, summarize the relevant activity, and prepare a useful briefing without requiring the salesperson to manually copy every record.
Maven Peak Solutions develops custom AI copilots around these contextual workflows.
The objective is not to automate every decision.
It is to reduce the repetitive information work that happens before people can make better decisions themselves.
