Another agency built my app, but it is full of bugs. Can you fix it?

Yes. This is a common scenario. We perform a 'Code Takeover Audit'. We map out the technical debt, fix the immediate critical bugs to stabilize the app, and then transition you into a standard monthly maintenance contract.

Do we have to pay extra if a major new iOS version breaks the app?

Our standard AMC/SLA plans cover routine compatibility updates for major OS releases. We test your app against beta versions of the OS beforehand, so any necessary tweaks are typically covered within your monthly allocated maintenance hours.

What is the difference between an AMC and an SLA?

An AMC (Annual Maintenance Contract) is the overall agreement for ongoing support. An SLA (Service Level Agreement) is the specific, binding promise within that contract that dictates exactly how fast we must respond to and fix critical issues (e.g., a 2-hour response guarantee for complete app crashes).

Home/Services/mobile-app-maintenance-sla

Mobile App Maintenance & SLA

Protect your mobile investment. We provide proactive app maintenance, OS compatibility updates, and strict SLAs to ensure zero downtime and prevent crashes.

Protect Your App

Service Overview

Proactive Mobile App Maintenance & SLA Support

Launching a mobile app is only the beginning. The mobile ecosystem changes rapidly—Apple and Google release major OS updates annually, third-party APIs deprecate, and new device screen sizes are constantly introduced. If your app is not proactively maintained, it will suffer from crashes, battery drain, poor reviews, and eventual removal from the App Store. At Maven Peak Solutions, we ensure your mobile investment remains secure, fast, and fully compliant with the latest platform standards.

We provide comprehensive Service Level Agreements (SLAs) for native (iOS/Android) and cross-platform (Flutter/React Native) applications. We don't just wait for your users to complain about a bug. We implement advanced crash reporting tools like Firebase Crashlytics and Sentry to monitor your app's health in real-time, allowing our engineers to catch and patch hidden memory leaks or API failures before they ever affect your end-users.

What We Do

Technical Capabilities We Deliver

iOS & Android OS Updates

Flutter & React Native Support

Legacy Code Audits & Takeovers

API & Backend Server Maintenance

App Store & Google Play Management

Emergency Bug Fixing (Hotfixes)

Why Choose Us

Stability Drives Retention

Users have zero tolerance for buggy apps. We believe proactive maintenance is the ultimate strategy for high user retention and positive App Store ratings.

Guaranteed SLA Response

We commit to strict response and resolution times. If your app experiences a critical failure, our emergency engineering team is actively working on a hotfix within hours.

Cross-Platform & Native Expertise

Whether your app was built in pure Swift/Kotlin or a modern framework like React Native and Flutter, our engineers have the exact language expertise to manage the codebase safely.

Seamless Code Takeover

Even if another agency built your app, we can take it over. We conduct a rigorous technical audit, map out the technical debt, and stabilize the existing code before taking over maintenance.

Zero OS Surprise

When Apple releases a new iOS beta or Google updates Android, we test your app against the new operating system months in advance to ensure it doesn't break on launch day.

Real-Time Crash Monitoring

We integrate deep analytics to detect silent crashes. If an API endpoint fails or a specific phone model struggles with memory, we are alerted instantly.

App Store Compliance

Apple and Google frequently update their privacy policies and developer terms. We ensure your app code stays compliant so you never face a surprise removal or suspension.

How We Work

Why US Businesses Choose Our App Support

We provide the engineering discipline required to manage mission-critical mobile infrastructure.

Prevent Negative Reviews

A string of 1-star reviews due to a new iOS bug can kill your app's growth. Our proactive monitoring ensures bugs are fixed before the majority of users even notice them.

Fractional Mobile Team

Hiring a full-time Senior iOS and Android developer just to maintain an app is incredibly expensive. We provide that senior-level expertise at a predictable monthly fraction of the cost.

Backend API Synchronization

Because we are full-stack developers, if your web server or database API updates and breaks the mobile app connection, we can fix both sides of the architecture.

US Timezone Support

When an app goes down, you cannot wait 12 hours for an offshore team to wake up. We provide overlap with US business hours for immediate, clear communication.

Tech Stack

Engineered with Industry-Standard Tech

We pick target systems and languages that ensure native performance, robust offline operations, and long-term ecosystem scalability.

Swift / Kotlin

React Native / Flutter

Firebase Crashlytics

Sentry

TestFlight

Google Play Console

Our Process

Our App Maintenance Lifecycle

A systematic approach to keeping your mobile application secure, updated, and highly rated.

What's Included

What You Receive Under SLA

Every project we deliver is built to the highest engineering standards. We provide full source code ownership, complete wireframes, API endpoints, and a comprehensive post-launch guarantee.

Maven Peak Guarantee

100% intellectual property ownership, zero licensing lock-ins, and robust post-deployment support.

Guaranteed Uptime & Fixes

A legally binding SLA document detailing our specific response times for minor bugs, critical crashes, and server downtime.

Monthly Performance Reports

Clear analytics showing your app's crash-free rate, the number of bugs squashed, and a list of all libraries updated during the month.

Compiled Store Binaries

Freshly compiled AAB (Android) and IPA (iOS) files uploaded to the stores, keeping you compliant with the latest submission guidelines.

Dedicated Support Channel

Direct access to our engineering team via a shared Slack channel or dedicated ticketing portal for fast, transparent communication.

Quick Answers

Frequently Asked Questions

App Store rejections happen, especially when privacy guidelines change. Under our maintenance contract, we handle all communication with the Apple Review Board or Google Play team, implement the required code changes, and resubmit the app until it is approved.

Let’s Bring Your Idea to Life

Looking for the Right Technology Partner?

Sometimes you just need the right team to help you make sense of things and move forward without overcomplicating it. That is where we come in.

If you are open to it, let’s connect and discuss what you are building.

Contact Our Team