<p>Mid-cycle plan changes are handled through prorated billing calculations that credit the unused portion of the current plan and charge the proportional cost of the new plan for the remaining period. The calculation accounts for the billing date, the days remaining in the cycle, and the price difference between plans and generates a clear, itemized invoice for the subscriber automatically. This is one of the billing scenarios that generic e-commerce platforms handle poorly, which is why it is a core part of how we architect the billing engine from the start.</p>

Bravo Chin
Director of SalesSingtel, Singapore
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